Register and privacy policy
We want to be transparent and open about how and what personal data is processed at Klockriketeatern. This policy describes the type of information we collect about visitors to our website and users of our services, what the information is used for, and how the user can control the use of the data.
This is Klockriketeatern’s register and privacy policy in accordance with the EU General Data Protection Regulation (GDPR).
Updated 25.3.2025
REGISTRY NAME
Klockriketeatern’s customer and marketing register
CONTROLLER
Klockriketeatern rf (BusinessID 1009719-2)
Brobacken 4/6
06100 Porvoo
klockrike.fi
CONTACT PERSON
Ida Rosenblad
klockrike@klockrike.fi
DATA SUBJECTS
Data subjects are customers and potential customers of Klockriketeatern, users of our services, and users of our website.
LEGAL BASIS AND PURPOSE OF PROCESSING PERSONAL DATA
The main basis for processing personal data is to maintain customer relationships. Personal data may also be processed based on the user’s consent or based on the legitimate interest of the controller.
The legal basis, in accordance to the EU General Data Protection Regulation (GDPR), on which we base the processing of personal data:
- Contract: Processing is necessary for the performance of a contract to which the data subject is party.
- Consent: Free, informed and unambiguous consent of the data subject, documented as required.
- Legitimate interest: The processing is based on the legitimate interest of the controller, for example in the context of customer relations, labour relations or membership.
Purpose of processing personal data
The purpose of processing personal data is to
- maintain customer and stakeholder relations,
- carry out recruitment,
- develop the organisation,
- improve customer service,
- allow users to participate in competitions,
- target our communications and marketing,
- monitor and analyse use of our electronic services (e.g. web and mobile services) to improve services, marketing and user-friendliness,
- comply with legal obligations.
PERSONAL DATA WE COLLECT AND DATA SOURCES
Information provided by the user, e.g.
- name, email address, address, phone number,
- name and contact details of the organisation,
- information provided by the contact person (e.g. interests),
- customer feedback and contact requests,
- data related to surveys, competition responses and polls,
- order, invoicing and delivery details,
- consent and prohibition to marketing e.g., newsletter subscriptions,
- information on sent marketing messages and whether the message has been opened,
- the job applicant’s basic data required for the recruitment process,
- and other information collected by the organisation.
Data collected on the basis of cookies
With the user’s consent, we collect information about the user’s behaviour on our website, including:
- information on how the user accessed the website
- browser used
- device used
- time spent on the web pages
- geographical location (country, city)
- IP address or other identifier
- advertisements shown to the user on, for example, social media or other websites and information on whether the user has clicked on them.
From other sources, we receive in particular the following data about the user:
data on the use of social media such as LinkedIn, Facebook and Instagram, such as reactions to posts, based on the privacy settings of the data subject on these platforms.
REGULAR DISCLOSURE AND TRANSFER OF DATA OUTSIDE THE EU AND ETA
Data is not routinely transferred to third parties. In some cases, data may be transferred to the Controller’s partners, such as a co-production partner, or published, if agreed with the data subject. Transfer may take place if required by authority or to fulfil contractual obligations.
We may use subcontractors and third-party services. Third parties refer to parties outside Klockriketeatern, such as advertising networks, analytics services and email marketing services. The services may also contain cookies from third parties. These parties are carefully selected so that we can ensure their compliance with the EU Data Protection Regulation.
HOW LONG DO YOU KEEP MY DATA?
The personal data in the customer and marketing register will only be kept for as long as necessary for the above-mentioned purposes.
HOW DO YOU PROTECT MY PERSONAL DATA?
The right of access to the customer and marketing register is limited to designated persons who need to process personal data in their work. Each user has their own username and password. Personal data is mainly stored in databases and information systems located within the European Economic Area and appropriate technical and organisational measures are used to protect personal data against misuse and disclosure. Such measures include the use of firewalls, secure equipment, proper access control, controlled assignment of user rights and oversight of the rights and guidance of staff handling personal data. We ensure that all our subcontractors comply with EU data protection law.
HOW CAN I INFLUENCE HOW MY DATA IS PROCESSED?
We want to offer our users opportunities to influence personal data protection matters through their choices.
Prohibition of direct marketing
The user has the right to prohibit the use of their personal data for direct mail, distance selling and other direct marketing by contacting us at klockrike@klockrike.fi.
Updating preferences
The user can update their preferences for what types of email they want to receive from us via the link provided in each marketing email.
Rights of the user
The user has the right to verify the personal data stored about them. At the user’s request, we may delete or complete personal data that is incorrect or outdated from the point of view of data processing. The user can update and/or check their personal data by contacting us.
Blocking cookies
As a user, you have the option of preventing the use of cookies and clearing cookies by changing your browser settings so that it does not allow cookies to be stored. Blocking cookies may affect the functioning of our services.